Official Policy

Privacy Policy Dewa77
Your Data & Personal Information Protection

At dewa77, your privacy is more than a legal obligation — it is our sincere commitment to every member. We take seriously every piece of information you entrust to us and ensure your data remains secure at all times.

Updated: 1 January 2026

Your personal data is protected by 256-bit SSL encryption and managed in accordance with the highest international data security standards.

256-bit SSL PDPA KYC

Six Ways We Protecting Your Data

Dewa77 builds member trust through transparent, consistent, and responsible data protection practices at all times.

Highest-Level Data Encryption

All data transmitted between your device and dewa77's servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.

No Data Sales to Third Parties

Dewa77 has never and will never sell, rent, or share member personal information with any third party for marketing or advertising purposes without your consent.

Full Member Control

You have the full right to access, correct, transfer, or request deletion of your personal data at dewa77 at any time through the designated channels.

Malaysia PDPA Compliance

The dewa77 privacy policy is built fully in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your data is processed lawfully and in compliance with the law.

Secure Data Storage

All member personal data is stored on secure servers protected by multiple layers of physical and digital security. Access to data is restricted to authorised personnel only.

Data Breach Notification

In the event of any security breach involving your data, dewa77 is committed to notifying you promptly and taking remedial action as quickly as possible.

01 Introduction

Dewa77 values the privacy of every member who uses our platform. This Privacy Policy explains in detail how we collect, use, store, protect, and in certain circumstances disclose your personal information when you use the dewa77.vin website and dewa77 mobile app.

This document forms part of the overall agreement between you and dewa77, and should be read together with Terms and Conditions our platform. By registering an account or using any dewa77 service, you agree to the practices described in this Privacy Policy.

Note: This Privacy Policy applies to all users of the dewa77 platform, including registered members, website visitors, and anyone who interacts with our platform in any way.

02 Information We Collect

Dewa77 collects various types of information for platform operations, identity verification, and user experience improvement. The following are the main categories of information we collect:

2.1 Information You Provide Directly

Types of Information Example Purpose of Collection
Identification Information Full name, date of birth, IC/passport number KYC identity verification
Contact Information Email address, phone number, postal address Account communications and notifications
Financial Information Bank account number, bank name, e-wallet Deposit & withdrawal processing
Verification Documents Copy of ID card, utility bill KYC & AML Compliance
Login Information Username, password (encrypted) Account Security

2.2 Information Collected Automatically

When you use the dewa77 platform, our systems automatically record certain technical information for security and service improvement purposes:

  • IP address and general geographic location.
  • Device type, operating system, and web browser version.
  • History of gaming activity and betting within the platform.
  • Login session time and duration.
  • Cookie data and similar tracking technology data.
  • Technical error logs and application performance data.

2.3 Information from Third Parties

In certain cases, dewa77 may receive information about you from trusted third parties such as identity verification service providers, payment providers, and legitimate affiliate partners. This information is used solely to complete the verification process and transaction processing.

03 How We Use Your Information

Dewa77 uses collected personal information for legitimate and transparent purposes. We do not use your data for purposes unrelated to platform operations without your prior consent.

3.1 Platform Operations Purpose

  • Managing and maintaining your member account.
  • Processing deposits, withdrawals, and other financial transactions.
  • Verifying your identity through the required KYC process.
  • Providing 24/7 customer support services.
  • Sending important notifications related to your account and transactions.

3.2 Security & Compliance Purpose

  • Detecting and preventing fraud, money laundering, and other illegal activities.
  • Complying with applicable legal and regulatory obligations.
  • Resolving disputes and enforcing platform agreements.
  • Protecting the security of dewa77's systems and digital assets.

3.3 Service Improvement Purpose

  • Analysing usage patterns to improve the user experience.
  • Personalising content and promotional offers that are relevant to you.
  • Conducting technical testing and research for platform improvements.

You may opt out of marketing communications from dewa77 at any time by contacting our support team or through your account settings.

04 Sharing Information with Third Parties

Dewa77 respects your privacy and does not disclose your personal information arbitrarily. However, there are specific situations where sharing information is necessary and legally permissible:

4.1 Authorised Service Providers

We share necessary information with third parties that help us operate the dewa77 platform, including payment service providers, identity verification companies, technology infrastructure providers, and customer support service partners. All these third parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

4.2 Legal Requirements

Dewa77 will disclose your personal information where required by law, court order, or direction from a legitimate authority. This includes investigations related to fraud, money laundering, or other financial crimes.

4.3 Business Transfers

In the event of a merger, acquisition, or business asset transfer, member information may be transferred to the new entity. Members will be notified in advance before their information becomes subject to a different privacy policy.

Our Guarantee: dewa77 has never sold member personal information to advertisers, data brokers, or any party without a legitimate operational need.

05 Data Security

Protecting your data is dewa77's highest priority. We implement a range of technical and organisational security measures to ensure your personal information is safeguarded against unauthorised access, loss, or misuse.

5.1 Technical Security Measures

  • 256-bit SSL Encryption: All data transmitted between your device and dewa77's servers is encrypted using the highest industry-standard encryption.
  • Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of account security.
  • 24/7 Monitoring: dewa77's automated monitoring system operates around the clock to detect suspicious activity.
  • Data Segregation: Financial data is stored separately from general personal data with distinct access controls.

5.2 Organisational Security Measures

  • Access to member personal data is restricted to staff with a legitimate operational need only.
  • All dewa77 staff undergo regular data security training.
  • Internal and external security audits are conducted on a regular basis.
  • Clear incident response procedures are in place to address any data breaches.

While dewa77 takes all reasonable steps to protect your data, no security system can be guaranteed 100% secure. We encourage members to also play an active role in keeping their own accounts safe.

06 Cookies & Tracking Technologies

Dewa77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences and understand how you use the platform.

6.1 Types of Cookies Used

  • Essential Cookies: Required for core platform operations such as login and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform to help us improve our services.
  • Functional Cookies: Remembering your preferences such as language and display settings to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand platform usage patterns in an aggregated and anonymous manner.

6.2 Managing Your Cookies

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the dewa77 platform and your overall user experience. Please refer to your browser's documentation for guidance on managing cookies.

07 Your Rights as a Member

As a dewa77 member, you have certain rights regarding your personal information. dewa77 fully respects and supports the exercise of these rights:

Right of Access

Request a copy of the personal information we hold about you.

Right to Rectification

Correct any inaccurate or incomplete information in your account.

Right to Erasure

Request the deletion of your personal data subject to legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right to Portability

Receive your data in a machine-readable format for portability.

Right to Restriction

Request a restriction on the processing of your data under certain circumstances.

To exercise any of the above rights, please contact the dewa77 support team via 24/7 live chat. We will process your request within 30 days of receiving your application, subject to identity verification requirements.

08 Data Retention & Deletion

Dewa77 retains your personal information for as long as your account is active or as long as necessary to provide services to you. We also retain data for periods required by applicable laws and regulations.

8.1 Retention Period

  • Active Account Data: Retained for the duration of your active membership.
  • KYC & Transaction Data: Retained for a minimum of 7 years in accordance with anti-money laundering legal compliance requirements.
  • Activity Log: Retained for 2 years for security and audit purposes.
  • Marketing Data: Retained until you withdraw consent or request deletion.

8.2 Deletion Process

When data is no longer required, dewa77 will delete or anonymise the information using secure and thorough procedures. Deleted data cannot be recovered. Please note that some information may remain in our backup copies for a limited period in accordance with standard backup management procedures.

09 Third-Party Links & Services

The dewa77 platform may contain links to or be integrated with third-party services such as payment providers and game providers. dewa77's Privacy Policy does not apply to those third-party websites or services.

Dewa77 is not responsible for the privacy practices of any third party. We encourage you to read and understand the privacy policy of any third-party service you access through or in connection with the dewa77 platform.

Payment providers integrated with dewa77 maintain their own privacy and security policies. Your financial information processed by those providers is subject to their respective policies.

10 Changes to This Privacy Policy

Dewa77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. Any material changes will be communicated to members via email or in-platform notification at least 14 days before the changes take effect.

The "Updated" date shown at the top of this page indicates when this Privacy Policy was last reviewed. Continued use of the dewa77 platform after any changes constitutes acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how dewa77 handles your personal information, please do not hesitate to contact us through the following channels:

  • Live Chat 24/7: Available directly on the dewa77 platform for immediate response.
  • Support Email: [email protected] (response within 24–48 business hours).
  • Telegram: Through official dewa77 support channels.

The dewa77 privacy team will take your enquiry seriously and endeavour to provide a satisfactory response within a reasonable timeframe. For enquiries relating to personal data rights, please provide sufficient identifying information to facilitate the verification process.

For more information on responsible gaming and member protection, please visit the Responsible Gaming and FAQ us.

Your Data is Safe with Dewa77

Now you know how we protect your privacy. Register a dewa77 account today and enjoy a safe, transparent, and enjoyable gaming experience with our loyal member community across Malaysia.

This platform is for users aged 18 and above only. Your data is protected with 256-bit SSL encryption.

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